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Technology

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Medical Care Alert & Home Technology

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What would you do if you are home alone, and you fall or experience the onset of a stroke or heart attack? Having a skilled Caregiver in your home can be a tremendous benefit to your overall safety and quality of living. But your safety will be greatly enhanced with home monitoring technologies that can provide peace of mind for those times when your Caregiver cannot be with you.

Golden Heart Senior Care provides you the technology you need to be safe even when there is no one else around. We have partnered with Philips Lifeline, the inventor of the medical alert system. Lifeline is trusted by thousands of hospitals and is recommended by over 65,000 health care professionals. With the patented auto alert device that automatically detects a fall and calls for help, you can rest assured help will come even when you are alone.

Remember, Golden Heart Senior Care is HIPAA-compliant and as our Client, all your information is appropriately safeguarded.

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With new Clients and new licensed Caregivers coming into our “Family” every week, it has become essential that we manage our care services with a state-of-the-art software systems that enables us to monitor the care of you or your loved one. That is why each of our locations utilizes state of the art software to manage our caregivers and ensure we serve you. Our software systems have modules to work with you.

  • The Client Module enables us to establish a care plan for each individual with over 10,000 options to set up services that are unique to Golden Heart and each Client.
  • The Scheduling Module enables us to effectively manage the care schedules for unlimited Clients, keeping track of their preferred schedules, favorite Caregivers, and future appointments.
  • The Client and Scheduling Modules combined enable us to keep the communication channels open among Clients, Staff, and Management.
  • External Log-In capability enables the Family of our Clients to visit the site and view the care plan and daily progress of their loved one. (This is done with Client’s permission.)
  • The Human Services Module enables us to keep track of the skills, licenses, education, and performance history of each valued staff member.
  • The Billing Module ensures accuracy and efficiency for processing billing; it also provides a documented record of service for insurance and tax deduction purposes.
  • The Payroll and Billing Modules are both linked to a GPS tracking clock-in system which enables us to know exactly when each Caregiver arrives and departs their Client’s home. This is very effective for processing payroll and billing accurately.
  • Most of all, it is a 24/7 communication system shared by Client/Family, Caregiver, and Company – providing transparency which is the best possible safety network!

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