Frequently Asked Questions about Home Care in Madison
What services can Golden Heart Senior Care provide?
We also provide personal care services such as bathing, grooming assistance, transferring and positioning, toileting and continence support, mobility assistance, and nutritional/diet assistance.
We specialize in supporting those with memory care needs due to Dementia or Alzheimer’s.
Contact us for a free assessment to learn how Golden Heart Senior Care can help you.
How does Golden Heart Senior Care select caregivers?
How does Golden Heart Senior Care train caregivers?
Who pays the caregiver?
How much does in-home care cost?
Contact your local Golden Heart Senior Care agency to discuss your needs and the rates for our services.
Are Golden Heart services available 24 hours, 7 days a week?
Do you provide services to those in nursing homes or assisted living communities?
Is there a written personal care plan for me?
As your needs change, your personal care plan will also change. You, your loved ones, you Golden Heart Caregiver and other Golden Heart staff will periodically review your personal care needs and will adjust your personal care plan to fulfill those needs. It is important to us that you or your loved one receive the appropriate level of care and services by a Golden Heart Caregiver.
Will I have the same Golden Heart Caregiver all the time?
We will also arrange an introduction with your Golden Heart Caregivers to review your needs and desires. This includes reviewing the personal care plan and discussing any other concerns you may have.
To ensure we can provide you with services when you need them, we employ a team of Golden Heart Caregivers so that your care service will not be interrupted if someone has a day off, goes on a vacation, or gets sick. If one of your Golden Heart Caregivers is not available, we will make arrangements for another qualified Golden Heart Caregiver to care for you. It is our goal to ensure you are safe and your needs are met – ALWAYS.
What is the difference between “Home Health” and “Home Care”?
“Home Care” describes non-medical care such as companionship, housekeeping and other personal care services to enable people to live safely and independently in their home.
Golden Heart Senior Care provides Home Care services to our clients. However, we coordinate with other providers of care, like Home Health agencies, to help you get the medical and non-medical care you need.
What are ADLs and IADLs?
Instrumental Activities of Daily Living (IADLs) are considered those activities which are more complex than the basic ADLs. IADLs include activities such as paying bills, housekeeping, shopping, laundry and meal preparation.
At Golden Heart Senior Care, we provide a comprehensive set of ADL and IADL services designed around your needs. Our sole focus is to help you live comfortably, safely and independently in your home or setting of your choice.
What makes Golden Heart Senior Care different from other independent or franchised companies?
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